Below FAQ are some common concerns of our clients before purchasing the panels.
If you have other questions, please just send it to support@Alrska.com.

Nach Thema filtern
  • Alle
  • Pre Sale Questions
  • Technical Questions

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If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Yes, we are compatible with most power stations. The panels use the MC4 connector and you will also need a connection cable for your power supply.

Alrska sells flexible solar panels, rigid solar panels and folding solar panels. You will need to choose according to the scenario you are using. If you need to install them on your roof as home energy storage, we recommend rigid panels, which are available in various output wattages. If you want to install it on an RV, we recommend buying flexible panels, which are very thin and light. For outdoor use, we recommend folding the panels and using our portable power station with them.

We will ship the panel to you within 24 hours, normally it can be delivered in 5-7 working days. If there are special circumstances, we will send you a separate email to confirm.

Different wattage means different wattage of power output. Choose according to the amount of power you need.

To save your time and reach our support quickly, please follow below steps:

  • If confirm that the product received is damaged, please send the damaged photos to our email, we will deal with it as soon as possible to re-dispatch a new panel for you.
  • If confirm that the product is not damaged, but the output power is relatively low. Please send the test video of connecting multimeter to our mailbox. We will have professional staff to check the cause.
  • If confirm that the product has no quality problems, you can apply for a two-year quality warranty card on the website.

Technical Questions

The alrska rigid solar panels are designed with mounting holes on the back for easy installation where you want to mount them. You can also purchase alrska mounting brackets to hold the alrska solar panels in place. The flexible solar panel has a total of 6 openings in the corners and middle designed for you to fix it with mounting wires or you can use glass glue to fix it anywhere you want.

The power generated by a solar panel is affected by many factors. Such as the intensity of the light and the angle of the panel placed on the ground. The wattage in the description was tested in an ideal laboratory. However, the intensity of light is constantly changing. In addition, the angle of the light solar panel illumination also varies with the rotation of the sun.

Yes, flexible solar panels have some flexibility. Its bending curvature is: diagonal (mm) * 2 / 100, for example, if the diagonal length of 180watt alrska flexible panel is 1440mm, then it can be bent up to 1440 * 2 / 100, which is 28.8 degrees. Try not to overbend the panel, that will damage the cell.

If the output power of the panel is normal at the beginning, it means there is no problem with the panel. If the power decreases after using for a period of time, it is likely to be a problem in operation. It is also possible that there is dust attached to the panel causing the light not to be absorbed. After using for a period of time, you need to use a wet towel to wipe.

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