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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Upon purchasing any Alrska product, you will receive free lifetime access to 1-on-1 technical consulting services with a dedicated advisor. This valuable service provides you with direct access to an expert in your field who can help you troubleshoot problems, optimize your product usage, and answer any questions you may have.
Your dedicated technical advisor is a highly trained expert who is familiar with the details of the Alrska product you purchased, and who has extensive experience in the industry. They will work with you to understand your specific needs, goals, and challenges, and will provide customized advice and support to help you achieve your objectives.
Whether you're a new customer or a long-time Alrska user, your technical advisor is available to assist you at any time, and will be happy to provide guidance on everything from product installation and configuration to advanced troubleshooting techniques.
In addition to offering expert guidance and support, your technical advisor will also keep you informed of the latest product updates and enhancements, and will provide you with recommendations on how to optimize your usage of the Alrska product.
By offering free lifetime access to 1-on-1 technical consulting services, Alrska demonstrates its commitment to providing exceptional customer service and support. Whether you're an individual user, a small business owner, or a large enterprise, you can rest assured that Alrska is dedicated to helping you get the most out of your investment, and to ensuring your ongoing success.
So don't wait – purchase an Alrska product today, and start enjoying the benefits of free lifetime access to 1-on-1 technical consulting services with a dedicated advisor!